Effective Date: 06/01/2025
1. Acceptance of Terms
By accessing or using the website https://vertexproappliance.com (the “Site”) and any services provided by Vertex Pro Appliance Repair (“Company,” “we,” “our,” or “us”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree with these Terms, you should not use our Site or services.
2. Services Provided
Vertex Pro Appliance Repair offers appliance repair, maintenance, and replacement services for residential customers in Orlando, FL and surrounding areas. Specific details, pricing, and availability may vary depending on the service request.
3. Scheduling and Appointments
- Service appointments may be scheduled online, by phone, or through email.
- Appointment times are estimates; unforeseen circumstances may cause delays.
- Customers must provide accurate contact and address information to ensure successful service.
4. Payment Terms
- Payment is due upon completion of service unless otherwise agreed in writing.
- We accept cash, credit/debit cards, and approved digital payment methods.
- All payments are processed securely. We do not store full credit card information.
5. Cancellations and Rescheduling
- Customers may cancel or reschedule appointments up to 24 hours in advance without penalty.
- Late cancellations or missed appointments may be subject to a service call fee.
6. Warranty and Liability
- We provide a limited warranty on parts and labor (details provided at time of service).
- Warranty does not cover misuse, neglect, unauthorized repairs, or unrelated appliance failures.
- Vertex Pro Appliance Repair is not liable for indirect damages, loss of food, business interruption, or consequential losses caused by appliance malfunction.
7. Customer Responsibilities
- Ensure safe access to the appliance and surrounding work area.
- Disclose known issues (leaks, electrical problems, hazardous conditions) before service.
- Follow technician recommendations for safe appliance use after repair.
8. Prohibited Use of Site
You agree not to:
- Misuse or attempt to gain unauthorized access to our Site or systems.
- Submit false service requests or fraudulent information.
- Violate any applicable local, state, or federal laws.
9. Intellectual Property
All content on this Site, including text, graphics, logos, and design, is owned or licensed by Vertex Pro Appliance Repair and protected under applicable copyright and trademark laws.
10. Limitation of Liability
Our maximum liability for any claim arising from the use of our services shall not exceed the total amount paid for the specific service.
11. Changes to Terms
We may update these Terms of Service at any time. Any revisions will be posted on this page with the updated effective date. Continued use of our Site or services constitutes acceptance of the new Terms.
12. Governing Law
These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles.
13. Contact Us
If you have any questions regarding these Terms, please contact us:
Vertex Pro Appliance Repair
📍 Orlando, FL
📞 +1 (407) 900-9266