Introduction
Vertex Pro Appliance Repair («Company,» «we,» «our,» or «us») respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://vertexproappliance.com, use our services, or contact us.
By using our website and services, you agree to the terms outlined in this Privacy Policy.
Information We Collect
When you interact with our website or services, we may collect the following types of information:
Personal Information You Provide:
- Name, phone number, email address, and physical address when you request a service, fill out forms, or contact us.
Service Information:
- Details related to the appliance you request service for (brand, issue, location).
Automatically Collected Information:
- IP address, browser type, operating system, and browsing behavior through cookies and similar technologies.
Payment Information:
- If applicable, limited billing details (processed through secure third-party providers — we do not store full payment card numbers).
How We Use Your Information
We may use the information we collect to:
- Provide, schedule, and complete appliance repair services.
- Respond to inquiries, requests, and customer support needs.
- Improve website functionality and customer experience.
- Send appointment confirmations, updates, or promotional offers (you can opt out anytime).
- Comply with applicable laws and regulations.
Sharing of Information
We do not sell or rent your personal information. We may share information in the following cases:
- Service Providers: With trusted third-party vendors (e.g., payment processors, scheduling systems) necessary to provide our services.
- Legal Requirements: When required by law, court order, or government authority.
- Business Transfers: In connection with a merger, sale, or transfer of assets.
Cookies and Tracking Technologies
Our website may use cookies, analytics tools (such as Google Analytics), and advertising services (such as Google Ads) to track user activity, measure performance, and deliver relevant ads. You can disable cookies in your browser settings, but some features may not function properly.
Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, please note that no method of transmission over the Internet is completely secure.
Your Rights
Residents of Florida and other U.S. states have rights regarding personal information, including the right to:
- Access, update, or delete your personal information.
- Opt out of marketing communications.
- Request information about how we handle your data.
To exercise these rights, contact us using the information below.
Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or our practices, please contact us:
Vertex Pro Appliance Repair
📍 Orlando, FL
📞 +1 (407) 900-9266
📧 vertexproappliance@gmail.com